Jason of A First Impression was very friendly and enthusiastic and repaired my sleeper sofa within minutes. I would hire him again on the spot! The only downpoint is the rate. 150$ for exchanging a rivet in a sleeper sofa, but I guess he is not the one to blame for the rate; I was very impressed by his efficiency. Apparently the employees of this firm use their own cars and charge extra for the gas; I paid $10. You would expect that to be included in a rate that high.... Anyways: Thank you, Jason!
-- Neighbor
A First Impression
Upholster Furniture in 93536
The actual upholstery is wonderful. The came to me with samples. My only issue was with the people who picked up the furniture and delivered it They made appointments for both and did not make it in their window of time, and did not call until way after. Very frustrating and rude.
-- Kay M.
A First Impression
Upholster Furniture in 91208
Our "first impression" was excellent. Contact was made, an appointment was made for the estimate and the salesperson showed up on time, was professinal and very helpful choosing coordinating fabrics. She even explained the warranty of the labor plus the warranty of the fabric. Due to our individual business schedule, we were able to set the pick-up and delivery time for our convenience, however, the pick up did not go smoothly (full truck, traffic jam) and we scheduled for the following day (not good). The promise of delivery time and workmanship is yet to be determined. I will be better informed after Tuesday morning at 7:00 A.M.